UniversityPhilomath University, Abuja
Consolidating seven disconnected systems into one — and the IT-support impact that followed.
7 → 1
Systems consolidated
> 50%
Drop in IT support tickets
Real-time
Cross-unit data visibility
The problem
Philomath had accumulated seven separate systems over the years — some home-grown, some vendor-supplied. Each one worked for its specific purpose, but none of them talked to each other. A change of student status in one system meant the same change had to be made, manually, in six others. The ICT team spent most of its capacity keeping those systems aligned.
What changed
Belrald replaced the seven systems with a single platform spanning admissions, academics, bursary, communications, exams and security. Data was migrated in stages over six months, with each unit rolled onto Belrald as their module was configured and validated. The older systems were switched off one at a time.
The outcomes
IT support tickets dropped by more than half — primarily because the most common category (data mismatches between systems) no longer exists. Staff across the registrar, bursary, academic offices and faculties now work from the same real-time data, which collapsed a significant amount of cross-unit coordination work. The ICT team now spends its capacity on improvements rather than on keeping parallel systems aligned.
“Before Belrald, our ICT team was maintaining seven disconnected systems — one for admissions, another for results, another for fees — each with its own data. In six months, we collapsed all of it into one platform. IT support tickets dropped by more than half, and every unit finally works from the same data in real time.”
Julius Imohimi
ICT Director, Philomath University, Abuja
